Below is a list of services and organisations that will help when talking about:
- violence against women in your community
- taking action to prevent violence before it happens.
These services and organisations can give you more information about family violence and violence against women. You can also pass on the information and support numbers to those who tell you they are experiencing violence and would like help. These services and organisations can also support you if you feel overwhelmed.
List of services and organisations
Domestic/family violence crisis and outreach services
1800 271 170
9am to 5pm, Monday to Friday (closed public holidays).
1800 737 732
24 hours a day, 7 days a week service for those experiencing sexual assault or family violence.
Safe Steps Family Violence Response Centre
1800 015 188
24 hours a day, 7 days a week response line for victims of family violence providing emergency accommodation and referral to local support services.
1800 755 988
Support and advice for culturally and linguistically diverse women.
Centres Against Sexual Assault (CASA)
9635 3610 (Counselling and support line)
24 hours a day, 7 days a week crisis and support line for survivors of sexual assault.
Information and resource agencies
Domestic Violence Resource Centre
9486 9866
Provides telephone support and referral to services for those experiencing family violence. Has online information for those who have experienced family violence. Offers training courses for professionals to improve skills in supporting survivors of family violence. Publishes pamphlets and booklets to help survivors of family violence.
Women’s Information and Referral Exchange
1300 134 130 (Telephone Support Service
9348 9416 (Women’s Information Centre)
1300 368 821
Seniors Rights Victoria (SRV) is the lead state-wide organisation tackling elder abuse in Victoria. Works with people to increase their degree of self-determination, enabling them to represent their own interests and claim their rights.
1800 105 303
Provides services across Victoria with offices in metropolitan and regional areas. Djirra will provide both telephone and face to face and non-legal support to Aboriginal people who are experiencing or have experienced family violence.
Safe Steps - Specialist Family Disability Workers
1800 015 188
The Disability and Family Violence Crisis Response Initiative (DFVCRI) at Safe Steps assists women and children with a disability who are experiencing family violence to access the services and supports they need to stay safe, quickly.
1800 729 367
Rainbow Door is a free specialist LGBTIQA+ helpline providing information, support, and referral to all LGBTIQA+ Victorians, their friends and families.
Relationship support
Family Relationship Centres (FRC)
Support for separating families with parenting arrangements.
Relationships Australia (Victoria)
1300 364 277
Offers relationship counselling.
1800 542 847
With Respect is a family violence and intimate partner violence service supporting LGBTIQ+ communities and their families. With Respect offers a service model which can respond to both the person impacted by violence and the person using violence.
Women's health and wellbeing organisations
9664 9300
Provides online information about issues related to women’s health. Offers workshops and forums on issues such as violence against women and prevention.
8341 8700
Advocates for women’s equality. Supports women to get accommodation and housing. Offers mentoring program for young women.
9642 0422
Advocates for the rights of women and girls. Offers grants to projects that improve conditions for women and girls.
Men's organisations
1300 766 491
Telephone counselling, information and referrals for men to help them stop using violent and controlling behaviour.
1300 766 491
Information and training for professionals working with men to change their violent behaviour.
Legal services
Springvale Monash
9545 7400
For family violence and family law matters. Specialist clinic held each Thursday in Dandenong for pre-booked appointments.
Aboriginal Family Violence Prevention and
1800 105 303
Support for Aboriginal and Torres Strait Islander victims of family violence. Provides free legal advice. Support for issues such as intervention orders, Family Law and Child Protection.
9652 1500
Provides free legal advice, information and representation.
Muslim Legal
9386 6804
Provides legal advice and services within the Muslim community.
Refugee and Immigration Legal Centre
9413 0101
Provides legal advice and services within the refugee community.
Women’s
8622 0600
Provides legal services for the needs of women and their children. Provides women with information about the legal system.
9269 0234
Provides free legal information.
9611 2412
Free community legal centre for young people under 25 years of age.
Useful websites
Supports children, young people and families with complex issues arising from their experiences of abuse, neglect or violence.
Bursting the Bubble
A website for young people. It details what to do if someone in the family is abusing another member such as making a safety plan and services to contact for help. Bursting the Bubble also has true stories from young people about how they coped with family violence in their families.
A multi-faith and multicultural training and education organisation working to end sexual and domestic violence. The website has many resources about domestic violence from the viewpoints of faith and action for faith communities to take to address domestic violence.
Love: The good, the bad and the ugly
A guide about abusive relationships for young people. The website has information about abuse and violence in relationships and how to know if you or someone you know is in an abusive relationship.
Take a stand campaign
Calls upon faith leaders to ‘take a stand’ against intimate partner violence and gender-based violence. It calls for faith communities to prioritise stopping violence against women and children.
Youth Central
A website with information on a range of topics for young people. It includes information about health and relationships.
Our Watch
A nationwide organisation established to change cultures, behaviours and attitudes that underpin violence against women and children.