Council provides a range of online services and tools for our community to interact with us outside of our physical service centres. In addition to these online options, you can also contact us via our call centre or visit one of our customer service centres.
You will find a range of self serve options below:
- Online payment options
- Reporting options
- Access to the Online Planning Register
- Hard Waste Collection bookings
- Access to the Digital Collection through our Libraries
Manage your payments online
Council has a customer portal that allows you to make payments and keep track of your property information all in one place.
You can use the portal to make multiple payments in one transaction, saving time and effort.
Property owners can also register to see a full property history, including rates, animal registrations and more.
Fines/Infringements
You can pay your City of Greater Dandenong infringement via mygreaterdandenong.com. Payments can be made with a valid Visa or Mastercard.
You can make payment 48 hours after the infringement was issued. Payments are processed in real time and you will be able to print out a confirmation number for your records. Your credit card details will not be retained on any database or file.
When paying your fine, enter your 6 digit infringement number, located on the notice.
More information about Parking Infringements.
Property Rates
You can pay your City of Greater Dandenong property rates via mygreaterdandenong.com. Payments can be made with a valid Visa or Mastercard.
To pay your rates notice you will need to enter your customer reference number, without the zeros at the start. This unique number identifies your property and can be found at the bottom of your rates notice. Please enter the number with no spaces. Other rates payment options.
More information about Rates and Financial Services
Pet Registration Renewals
You can pay your City of Greater Dandenong pet registration renewal fee via mygreaterdandenong.com. Payments can be made with a valid Visa or Mastercard.
Payments are processed in real time and you will be able to print out a confirmation number for your records. Your credit card details will not be retained on any database or file.
When paying your pet registration, enter your 1- 5 digit animal number, which is located under the barcode on both sections of your notice.
Please note, you can only pay renewals online. For new pet registrations go to the pet registrations page.
Pay your pet registration renewal online
More information about Pet registrations
Permit/Invoice Payments
You can pay your City of Greater Dandenong property rates via mygreaterdandenong.com. Payments can be made with a valid Visa or Mastercard.
To pay your permit invoices will need to enter your permit/application number,
Follow the prompts to make payment via secure payment portal.
Debtor Payments
You can pay your invoice from the City of Greater Dandenong via mygreaterdandenong.com. Payments can be made with a valid Visa or Mastercard.
Payments are processed in real time and you will be able to print out a confirmation number for your records. Your credit card details will not be retained on any database or file.
When paying your invoice, enter your 1-6 digit debtor number, which is located in the top right-hand corner of your invoice.
